Q Are you a local, family owned business?

A We're a small, family owned, independent business, operating as an authorized Bosch Car Service workshop.  We have operating our business in Balcatta for over 20 years.

Q Are you a Bosch Car Service workshop?

A Yes, we're. The Bosch Service Network is the largest network of independent workshops in Australia and New Zealand and forms part of the Bosch global network consisting of around 13,000 workshops. Bosch Car Service dealers must pass a rigorous evaluation process to qualify for membership of the network and follow the Bosch Car Service Code of Practice.

Q Do you carry out new car servicing?

A Yes we do and we don’t void your new car warranty either!

Q What does your car service include?

A  We service all makes and model of vehicles, but specialise in 4wd/Suv vehicles up to 10 years of age.

We don’t offer a minor or major service. We offer a standard service where we carry out a comprehensive check on your car and report back to you with anything that may need attention now (typically brakes or tyres safety related), or at the next service. We do not up sell.

Our services for everyday passenger cars like a Toyota Corolla, Mazda, Hyundai Getz and small to midsize SUVs like a Kia Sorrento, Ford Escape, Kluger 2wd, Mazda CX3 includes 4L of oil (typically Castrol oil) and an oil filter.

Our check includes looking at your tyres, brakes, electrical systems, battery charge, washers, wipers, lights, suspension steering, fluids, engine, oil leaks, gear box and more. We test drive your vehicle (in some instances twice).

Larger 4WD vehicles (petrol and diesel) services include 5.5L of oil and an oil filter. But the same comprehensive check (as outlined above) is carried out.

NB It takes longer to carry out a thorough 4WD service. Some 4WDs take up to 11 L of oil, have a transfer case and diff to check, or even an additional battery. Quite often 4WDs have shafts that need regreasing.

The actual final price of the service can depend upon what oil is used (or specified to be used by the manufacturer), whether it is synthetic (more expensive normally), whether genuine parts have been used, what is required at the specific log book service eg new fuel or air filter, brake fluid flush for example.

Any additional costs associated with a service maybe related to items such as replacing windscreen wipers (if split/worn or not clearing screen), globes (brake, headlight or indicator globes out), or an air/cabin filter needs to be changed (if filthy, dust clogged and not fit for purpose anymore).

We replace these items only if needed.

Q What kind of repairs do you carry out?

A  We offer a wide range of mechanical repairs (and carry out most of our own electrical repairs). Check out our Service and Repairs link under About Us or our 4wd repairs under Services heading.

Q Do you service Hybrid and Electric Vehicles?

A Yes we do. Our senior mechanics have been trained in servicing HEV vehicles.

Q Can you carry out an air con service and re-gas on my car?

A Yes, we're licensed to service and re-gas your vehicle’s AC system.

Q Can you supply and fit a new car battery for me?

A Yes we can. We provide a wide range of quality Bosch car and marine grade batteries for your car including 4WD's. Our customers can also pop in and get a FREE battery check. Best to call first on 9240 2996.

Q Do you supply and fit tyres?

A Yes we do. We supply, fit, balance and align a wide variety range of quality brand tyres at competitive prices. If you know in advance you need new tyres, please provide us with your vehicle’s tyre size (ie the numbers listed on the side wall of your tyres eg 255/65/17) and any brand preferences (should you have them) at the time of booking, so we may order the tyres in advance.

Q What are your business hours?

A  We’re open Monday to Friday only from 8am to 5.30pm. However, we’re normally here later to cater for our customers who may be running a little late after work to collect their car. We are not open weekends as this is typically family time.

Q Can I drop my car off earlier than 8am?

A  Sure. We have an Early Bird Lock and Drop facility available for shift workers or customers who want to drop their car off earlier. Just remove any valuables from your car, lock it up and drop your car keys down the hole in the wall (second door from end of driveway near the downpipe). Just let us know at time of booking, you will be dropping it off early.

Q Do you service LPG vehicles?

A Yes we do.

Q Do you fit 4WD accessories?

A We do not supply or fit 4wd accessories such as roo bars, roof racks, winches etc.

Q Do you have a loan car available to use?

A Yes we do. They’re not fancy, but are reliable and clean. They cost $22 inc gst for the day, or for the time it takes for us to repair your car. This helps us pay for our ongoing maintenance costs, insurance cover, registration and licensing fees etc so that we may continue to make them available to our customers.

Q Do you have specialised equipment and scan tools?

A Yes we do. As a Bosch Car Service workshop we’re required to have the latest equipment and scan tools to enable us to speak to most cars computer systems and complete service and repair work at a high standard?

Q Do you offer FREE battery, tyre, brake and fluid checks?

A Yes, we do. We're happy to carry out visual checks for you in our driveway. Best to call 9240 2996 first to book a time to come in fr us to check these items for you.